Forget one-size-fits-all communications. Avaya lets you position the value of customized unified communications and customer experience applications tailored to the specific needs of your customers.
Avaya Breeze is an open application development and execution software platform that makes it faster and easier to create powerful communications applications without requiring developers to have specialist knowledge. Powerful APIs and pre-built Snap-in applications make it easy to embed rich SMS, email, voice, and video into your UC, mobile, web, and contact center applications.
Start with Avaya’s numerous Snap-ins, reusable code segments that let you pull powerful capabilities off the shelf and drop them into your applications. Then add Engagement Designer, Avaya’s Drag and Drop development tool that radically simplifies application creation. With these tools in your arsenal, communications customization has never been easier.
The use cases for Avaya Breeze are limited only by your customer’s imagination. Establish conference calls based on IoT events; automate notifications to large communities via SMS, email, and voice; integrate web chat, video and SMS into your customer service applications; or create custom escalation services tailored to your customers specific needs.
Partner with Avaya Professional Services
Positioning the benefits of Avaya Breeze doesn’t mean having to establish in-house expertise. Partner with APS to create distinctive value for your customer with minimal investment as a partner. APS can help the customer define their application or customization and then develop and implement it from start to finish.