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Jun 082020

Avaya OneCloud is the cloud delivery method for Avaya Intelligent Xperiences solutions.   Avaya OneCloud can delivery Avaya solutions in a private, public or hybrid environment.

Avaya OneCloud — public delivery is Multi-tenant software designed for SMB, Mid-Market and Enterprise size customers that require more standard feature functionality in their UC and CC solutions. Options include (IX Workplace and Avaya OneCloud CCaaS) :

  • IX Workplace — Includes our UC portfolio of options including voice calling, collaboration, messaging, and meetings delivered in a public cloud.
  • Avaya OneCloud CCaaS — Full feature contact center solution that helps customers deliver an effortless customer experience and maximize productivity in a public cloud environment.

Value Proposition

Complete Full feature UCaaS and CCaaS Public Cloud delivery

All required components for your customers UC and CC needs including Telephony, Team Collaboration, Call Routing, IVR and recording

Simplified Cloud Experience

Leverages Avaya UC and CC technology and solutions for seamless transition to the cloud

Easy Pay as you go service

Start with a few users, and grow as your needs expand